Healthcare

Global Medical Device Organization


Overview

Audiences

  • Technicians (heart catherization, ablation, etc.)

Challenges

  • Flat, non-engaging training
  • Technician training up to 12 months
  • Limited class size (only 25 per class)
  • Limited market penetration (not enough technicians)

Solution

  • Web-based training (physiology, disease states, biomechanics, etc.)
  • Web-based testing
  • Structured field experiences
  • Performance support tools

Measurable Business Results

  • Reduced training time by 50% (from 12 to 6 months)
  • Doubled class size (from 25 to 50 per class)
  • Increased market penetration