Healthcare
Global Medical Device Organization
Overview
Audiences
- Technicians (heart catherization, ablation, etc.)
Challenges
- Flat, non-engaging training
- Technician training up to 12 months
- Limited class size (only 25 per class)
- Limited market penetration (not enough technicians)
Solution
- Web-based training (physiology, disease states, biomechanics, etc.)
- Web-based testing
- Structured field experiences
- Performance support tools
Measurable Business Results
- Reduced training time by 50% (from 12 to 6 months)
- Doubled class size (from 25 to 50 per class)
- Increased market penetration
